Defective product

Dear customer,

we are very sorry that the goods you received are defective. With the following form, we offer online the possibility to register the defective goods with us.

After sending this form, you will receive a reply within a short time with an RMA number (ticket number). After the ticket has been processed, we will inform you about the further procedure.

Please fill in the error description in detail, you do not have to enclose it to the package.