Money-back guarantee

In addition to your statutory right of withdrawal, we grant you as a consumer in addition a money back guarantee of 1000 days.

Conditions for our money-back guarantee

  1. In addition to your statutory right of withdrawal (, we grant you the right to return the goods within 1000 days to us.

  1. The time limit for the money-back guarantee begins on the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods of the respective order. For the compliance with teh time-limit, the timely dispatch of the goods is sufficient.

  1. The return of the goods must be made to the following address:
    Rickert Werkzeuge, Neunkirchener Str. 56, 91207 Lauf an der Pegnitz, Germany

  1. The return of the goods is at your risk.

  1. The goods must be complete and undamaged.

  1. You bear the costs for the return of the goods.

  1. Under the aforementioned conditions, we will refund the purchase price immediately or at the latest within fourteen days from the day on which the goods have been received by us. For this refund, we will use the same form of payment that you used in the original transaction, unless otherwise agreed with you.

  1. The money-back guarantee neither limits your statutory right of withdrawal nor any rights of defect you may have.

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